Odoo FAQ

Odoo

Purchase

Odoo

Sale

Odoo

CRM

Odoo

Accounting

Odoo

POS

Odoo

E-commerce​

Odoo

Manufacturing

Odoo

Inventory

Odoo

Projects

Odoo

HR

What are all the Editions available in Odoo?

Odoo provides community edition as well as enterprise edition. Odoo community edition has some advantages and disadvantages when compared to enterprise edition.


Is there any cloud deployment cost applicable?

In case Odoo server needs to be deployed in Amazon Web cloud, The Cloud subscription cost will be applicable in addition to the License and Implementation cost.


What are all the hosting types available in Odoo enterprise edition?

There are three types of hosting applicable for Odoo Enterprise edition. They are, The Odoo Cloud Hosting, Odoo on Premise and Odoo Dedicated cloud.


How many users can access Odoo at a time?

It depends on server performance. An increase in RAM size will increase the no of user’s usage.


How to set up an outgoing mail server in Odoo?

Goto settings->general settings->Outgoing Email Server Link->create new and type the following details( Sample data given below)

Description:-(give any name)

SMTP Server:- smtp.gmail.com

SMTP Port:-465

Connection Security :- SSL/TLS

username:-(your valid gmail username)

Password:-(password of your gmail address)

save->test connection and ensure connection with Email server is successful.


How to set up an incoming mail server in Odoo?

Go to settings->general settings->Incoming Email Server Link->create new and type the following details (Sample data given below)

Name:-(give any name)

Server Type:- pop server

Server Name:- pop.gmail.com

Port:-995

SSL/TLS:- ticked

username:-(your valid gmail username)

Password:-(password of your corresponding gmail address)


Is it possible to change the Date formats in Odoo?

Yes, Odoo allows changing the default format to preferred format
Setting -> Translation -> Languages → Select a language (for eg. : English) → Set your Date Format.


Will Odoo allow multiple currencies?

Yes, Odoo supports multiple currencies. For that you should enable the option Multi-currency under Invoicing -> Settings ->Currencies Enable Multi-currencies check box

The default currency has to be configured in Settings to maintain account postings with default currency configured 


How to configure default taxes in odoo? 

Yes, we can configure the default taxes for both purchases and Sales. The following will be the steps to configure default taxes.

Invoicing -> Settings -> Taxes

Configure the default Sales Tax and Purchase Tax


How to enable Lead menu in Odoo CRM? 

To enable Lead Menu, follow the below steps.

CRM -> Configuration -> Settings   Enable  Leads check box


Can we maintain different stages to manage leads in Odoo?

Yes, we can create multiple stages using Stages feature and keep track of leads with different stages using lead pipeline


What is the customer lead time?

The average time difference between the customer order and delivery of finished products is called customer leads time. It is the time a company promise to the customers.


Can we create Sales quotation in Odoo?

Yes, Odoo support to create Sales quotation directly or through leads.


Can we send quotation to customer directly through email?

Yes, Odoo support to print the quotation or send the quotation through email


What are all the possible ways to create sales order in Odoo?

Odoo supports to create sales order in two ways.

To convert quotation to Sales order and Allows creating sales order directly using sales order feature.


Will Odoo supports multiple price lists?

Yes, Odoo supports Multiple price list. We can configure multi price list with multi prices for each product at the product level.

To configure multi price list, it has to be enabled in Sales -> Configuration -> settings -> Multiple Sales Prices per product


How to set the Opening Balance in Odoo?

Opening balance for an account is managed by creating a journal entry for the account. For example, if we have 5000 INR in our bank account. First create an account with type equity. Then create a journal entry with bank journal. Now credit 5000 in your newly created opening account and debit it from default bank account.


How do we manage Petty cash in odoo?

We need to create Journal with type as Cash as a first step, and we need to create new ledger account called “Petty Cash”. Then all the new transactions will be created with respect to “Petty Cash” account and then reconcile with required account

Would you recommend Windows or Linux for implementing a Odoo production solution?

Linux will give far better results in terms of performance and reliability. You will find more information regarding this in our technical blog

Can I access Odoo via my mobile?

Yes, you need a browser and internet connection in mobile to access Odoo.


Is Odoo worth compared to other solutions?

Absolutely. It is open-source, web-based, resilient to connection interruption, usable locally and from a distance.


Can I use Odoo community modules with the Odoo Enterprise Edition?

Yes, but there are some limitations.


Do you provide Odoo implementation and customization service?

Yes, we do provide Implementation and Customization Services.


How much do you think we should spend on an Odoo implementation?

It all depends on your scope complexity and how many modules and functions you would like to use.


How long will it take to implementation Odoo?

It depends on your business requirements, corporate size and how far the gap is from the standard Odoo functionalities.


How do we know Ciranta is competent and it is worth the money?

Almost 18+ years of experience in ERP and working with many customers from different continents. If you call us in, it will be around a table, by your side, facing the situation and tackling the issues one by one.


Can we train our IT staff to Odoo? Can he become a specialist?

Yes, it is recommended to train your staff to manage Odoo system at the functional level, take a backup, quick help to end users on any questions, manage schedules etc.,


What kind of administrative access to the Odoo servers do you provide?

Administrative users will get the access to take a backup, schedule the jobs, configure masters required for the transaction, extract all kind of reports and manage all the operations


Why I choose odoo ERP for my company?

Odoo ERP Is an Open Source ERP  and a web based ERP Solution with Wide Functionality. It provides  ERP, CRM, POS, Website and ECommerce Features in one system.


What kind of benefits i can get? How it helps for my business growth?

It addresses your major pain points such as control inventory levels, and control the cost, control production wastages, manage the inward and outward cash flows and helps to support for future business expansions


Is my business features available out of the box in odoo?

Yes, Odoo have around 40+ modules out of the Box. Following are some business features :

CRM, Sales, Purchase, Inventory, Manufacturing, Warehouse Management, Accounting, Project Management. Point of Sale, ECommerce, Human Resource, Leave & Attendance Management, Payroll, Contracts management


Is it possible to customize Odoo according to our Business needs?

Yes, Enterprises may need a constant push and innovation to tune up with the changing business scenario. This platform offers high Flexibility and so can easily be customized to fulfill the business requirements.


Can we purchase required odoo modules alone?

This platform is highly modular. You can get started with Odoo with just few basic modules required and can add the rest later as you need.


What will be the license cost applicable?

Odoo provides Community edition as well as Enterprise edition.  Please go through the link for License cost


Is there any other cost apart from License cost?

Yes, Implementation cost will be added along with unlimited customization.


Can we install Odoo on Premise and On Cloud environment?

Yes, we can maintain odoo server both in On Premise / On Cloud Location depends on your business needs.


Can we integrate third party software with odoo in the future?

Yes, we can integrate any third party software with Odoo. Also, there are 7000+ readily available apps which can be purchased with low cost if required and integrate it with Odoo without/minimal customization needed.


Can we migrate Odoo with latest version any time?

Yes, Migration will be done with help from odoo Community. For that, we need to pay an additional cost.


How about data security in odoo?

Odoo Inbuilt with Role based security module. Based on the access level provided to each roles, the assigned users will get only the specific access.


Will that support to migrate legacy System data into odoo?

Yes, Odoo support to migrate legacy system data into Odoo. When the data are formatted according to Odoo template (XLS, CSV), it can be directly imported into odoo


Can we maintain multiple companies using Odoo?

Yes, Odoo has the provision to configure multiple companies under single instance.


Will Odoo allows configuring Multiple Branches under each company?

Yes, under each company we can configure n number of branches


Can we maintain multiple wareshouse and locations?

Yes, we can configure multiple warehouses and under each warehouse, can configure multiple locations.


is Odoo Support GST?

Yes, Odoo Support GST Taxes according to Indian accounting standard


How many users can access odoo at a time?

It depends on the server performance. Increase in RAM size will increase the no of user’s usage.


Can we configure ERP, Website and ECommerce store with single server?

Yes, Odoo support to setup ERP, Website and Webstore (ECommerce) in Single server either on

Cloud or On Premise.


Why Odoo Open Source ERP?

Odoo Open Source ERP offering range beyond ERP to include such features as website building, CRM, eCommerce and Business Intelligence and all in one application.


How to select the right ERP software?

Compare your business requirements with our Features/Services nbsp;list. Our Fit/GAP analysis will help you to identify the right ERP solution fits for your business needs.


How much does an ERP Total Budget Cost?

The cost of ERP systems deployment depends on many factors and few of them are listed below

The size of company, Type of solution, Resources required, Level of customization.


Difference between Odoo Community vs Enterprise Edition?

Odoo is an Open Source ERP which is available in two versions: Odoo Enterprise edition, the licensed one, and Odoo Community edition, the open-source one.



Differences between Cloud ERP vs On-Premise ERP?

Cloud-based ERP  is hosted on the vendor’s servers and accessed through a Web browser. Pricing under a monthly or annual subscription basis, with additional recurring fees for support, training and updates.

On-premise ERP  is installed locally, on a company’s own computers and servers. Pricing under a one-time perpetual license fee. There are recurring fees for support, training and updates.